We’re looking for a detail-oriented Customer Service Representative who can provide timely, accurate support to customers and internal teams. This role focuses on verification, authorization, and coordination with distributors to ensure smooth and compliant processes.

Join our team as an Intake Clerk. Accurately review referrals, create patient profiles in the EMR system, verify insurance eligibility, and ensure all information aligns with facility coverage—using your strong communication skills, attention to detail, and knowledge of medical and insurance processes to support seamless patient intake.

Be our Therapy Scheduling Coordinator! Coordinate home healthcare visits by reviewing clinician schedules, confirming their availability, and aligning with patients to ensure visit times work for everyone—while handling reschedules, missed visits, and documentation through our EMR system. Use your strong communication skills, tech-savviness, attention to detail, and commitment to confidentiality to thrive in a fast-paced, patient-centered environment.

Join our team as a Chargeback Specialist and play a key role in protecting the business from payment disputes and fraud. You'll investigate chargeback cases, collaborate with customers and financial institutions, and help recover disputed funds. If you have strong analytical skills, attention to detail, and a passion for problem-solving, we'd love to hear from you!

Be a US Healthcare Representative and make a real impact by helping members understand their healthcare benefits, resolving inquiries, and delivering excellent customer service. We're looking for candidates with at least 6 months of healthcare account experience, strong communication skills, and proficiency in Microsoft Office—medical background preferred but not required. Willingness to work on-site is a must!

Join us as a Prescription Customer Support Associate and provide exceptional support to patients by assisting with prescription services, billing inquiries, and healthcare-related customer concerns.