Order Tracking Coordinator

Join our team as an Order Tracking Coordinator, where you will play a key role in ensuring smooth and timely coordination of healthcare-related orders. This position is ideal for individuals with strong communication skills and a keen eye for detail, helping bridge clients, vendors, and internal teams to ensure efficient order processing and delivery.

Job Description

The Order Tracking Coordinator is responsible for monitoring and managing the status of healthcare orders from placement to completion. This role involves constant coordination with clients, suppliers, and internal departments to ensure accurate, timely, and efficient fulfillment of orders while maintaining high service quality.

Responsibilities

Track and monitor the status of assigned orders from processing to delivery
Coordinate with clients, vendors, and internal teams regarding order updates and concerns
Provide timely and accurate status updates to clients or stakeholders
Identify and resolve delays, discrepancies, or issues in order processing
Maintain accurate records of orders, communications, and updates
Ensure all orders are processed in accordance with company standards and timelines
Escalate urgent or complex issues to the appropriate team or supervisor
Support continuous improvement in order tracking and coordination processes

Minimum Qualifications

College graduate
Excellent verbal and written communication skills
Strong attention to detail and organizational skills
Ability to multitask and manage multiple orders simultaneously
Customer-focused with a problem-solving mindset

Date Posted:

4 hours ago

Location:

SJDM, Bulacan

Title:

Order Tracking Coordinator

Job Type:

Full-time

Category:

Non-Clinical

Account:

Voice and non-voice accounts

Shift:

Night Shift

Experience Level:

Experience in BPO, customer service, logistics, or healthcare account support is an advantage.