Your essential guide
to ACS Pro Global

Read through our responses to the frequently asked questions about Bulacan, Philippines’ no. 1 solutions provider.


Learn more about ACS Pro Global as we answer popular questions about us.
ACS Pro Global is a BPO firm specializing in healthcare solutions and serving US-based clients. We provide both clinical and non-clinical services.
The ACS Pro Global main office is at 3/F FLB Bldg., Provincial Rd., Brgy. Tungkong Mangga, City of San Jose Del Monte, Bulacan.

We also have an office at 2/F IAOF Bldg., Jose Abad Santos St., Brgy. San Isidro, Nueva Ecija.

Our recruitment hub is at 2/F BZ Block Bldg., Brgy. Tungkong Mangga, City of San Jose Del Monte, Bulacan.
We offer tailored professional solutions to various types of healthcare facilities in the US. These include hospitals, clinics, hospices, home health agencies, assisted living facilities, and long-term care facilities.
Our services are generally categorized into two: clinical and non-clinical. Our clinical services include clinical review, admission services, compliance audit and survey preparation, CMS’ quality efforts and value-based programs, accreditation standards on care, risk management, and pharmaceutical operations.

Meanwhile, our non-clinical offerings cover revenue cycle and recovery management, customer service and support, scheduling and staffing, data migration, regulatory compliance assistance, and back-of-house services and support.

Learn more about our services here.
Yes, we do. However, having BPO experience is a plus.

Browse through our Careers page to learn the minimum qualifications per job post.

For Applicants

Looking to join ACS Pro Global? Check out these questions we commonly receive from aspiring ACS employees.
We regularly update our Careers page to reflect our current job openings. Feel free to browse it and check where you are qualified.
Our job vacancies are on-site. With our work as a healthcare solutions provider, we believe that physically reporting to work enhances collaboration, allows our employees to understand industry-specific processes better, and protects company data.
We only offer full-time employment opportunities. There’s also no age limit. As long as you’re qualified and perform well, you can be part of our team. Note that we do accept working students for certain positions.

Joining ACS Pro Global is easy. You can apply online by filling out our application form or emailing your updated resume to [email protected].

Apart from a competitive salary, we offer additional allowances, attendance incentives, salary increase upon regularization, annual appraisal, paid time off, government-mandated benefits, 100% HMO benefits (including family assistance benefits, basic life benefits, and accidental death, dismemberment, disablement, and terminal illness benefits).

Successful applicants can also apply for our free accommodation.

Additionally, we help qualified employees prepare for and take the Nurse Licensure Exam (NLE), National Council Licensure Examination (NCLEX), and International English Language Testing System (IELTS). We also offer free green card sponsorship to the US and an opportunity to work in USA.

Privacy and Security

We are a Health Insurance Portability and Accountability Act (HIPAA)-accredited company, and we strive to protect the information of our customers and their residents and patients.
Applying to ACS Pro Global? The company will directly collect any personal data you give during the recruitment process and throughout your stay as an employee.
We will collect data, including the personal details you include in your resume, CV, and letters, which comprise but are not limited to your name, contact information, education, employment history, skills, and references. Also included are any data generated by interviews, surveys, assessments, background checks, and other data we will request to the extent allowed by applicable laws.

Such data will be retained for as long as necessary to fulfill the purposes for which it was gathered and as long as we have an ongoing relationship with you. We will also retain it for a period after your employment with us has ended, for as long as it’s allowed by applicable laws.

Even if you weren’t successful in your application, we could retain your information and use it as a reference.
We will primarily use your data for recruitment, employment, and related purposes (e.g., for evaluating your application, running background checks, communicating with you, managing employee benefits, undertaking administrative functions, performing data analytics, and complying with legal requirements).
Your personal data will be accessed by authorized ACS Pro Global personnel involved in the activities listed above. It may include managers and future managers of HR, Admin, Finance, Legal, and Accounting, and their designees. It may also be shared with relevant third parties, as required by law or for legitimate business purposes.

As we acknowledge your fundamental right to privacy, we treat your data with the utmost confidentiality and in adherence to the principles of privacy as mandated by various Data Protection Laws, including Republic Act No. 10173 (Philippine Data Privacy Act of 2012), its implementing rules and regulations, and the General Data Protection Regulation (GDPR) of the European Union.

We have implemented appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. We maintain strict data security controls and periodically review and audit our practices to guarantee the ongoing protection of your data.
You are entitled to access, correct, and update your personal data and withdraw consent where applicable and where such data would no longer be necessary to fulfill the purposes mentioned above.
Are you interested in outsourcing our services? When you team up with us, we will help you boost your credibility and integrity in the community. We adhere to the mandates of the US federal law, Health Insurance Portability and Accountability Act. HIPAA details the rules and regulations on how healthcare providers, health plans, health clearinghouses, and business associates should deal with protected health information (PHI).
We ensure PHI’s privacy, security, and confidentiality by using robust data encryption, deploying secure communication solutions, having limited access to patient information, observing strict internal practices, and taking immediate action should a data leak or breach occur.

Experience the peace of mind that comes with outsourcing powerful, results-oriented, and compliant healthcare solutions.

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